Official Privacy Policy

Privacy Policy raja111 — Your Data Is Always Protected

Raja111 takes every aspect of our members' personal data protection seriously. This document clearly outlines how we collect, use, store, and protect your information.

Updated: 1 January 2026
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Security Monitoring
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Data Protected
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Third-Party Data Sales
raja111's Privacy Commitment
Your data will never be
sold or transferred to
third parties without your consent
Data Protection Commitment
Six Core Principles of raja111's Privacy Policy

Raja111 builds member trust through transparent, consistent, and responsible data protection practices every day.

Advanced Data Encryption

All data transmitted between your device and raja111's servers is protected by industry-standard 256-bit SSL encryption. This means your login credentials, payment details, and personal data remain secure at all times during transmission.

SSL 256-bit HTTPS End-to-End

No Sale of Data to Third Parties

Raja111 has never and will never sell, rent, or disclose members' personal information to any third party for commercial marketing purposes. Your data belongs to you, and we use it solely for platform operational purposes.

No Data Sales Privacy Guaranteed

Full Member Control

Every raja111 member has the full right to access, correct, download, or delete their personal data at any time via account settings or by contacting our support team directly.

Right to Access Right to Erasure Full Control

Secure Data Storage

Member personal data is stored on servers equipped with multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorised staff are permitted to access member data, and every access is logged for audit purposes.

Firewall Audit Log Restricted Access

Data Breach Notification

In the event of any security incident involving member data, raja111 is committed to notifying affected members within 72 hours via their registered email, in line with international data protection best practices.

72-Hour Notice Transparency

International Standards Compliance

Raja111's Privacy Policy is built on internationally recognised data protection principles. We conduct regular reviews and audits of our privacy practices to ensure they remain aligned with the latest evolving standards.

Global Standards Regular Audits Trusted
Privacy Concerns?

Contact the raja111 privacy team for any enquiries related to your personal data.

Live Chat — 24/7
Official Document

Raja111 Full Privacy Policy

At Raja111, privacy is more than a legal obligation — it is a core value we uphold in every decision we make. We understand that your trust in us depends on how we handle your personal information. That is why this document is written in clear, straightforward language, rather than filled with confusing legal jargon.

This Privacy Policy applies to all Raja111 services, including our official website at raja111.vip, the Raja111 mobile app for Android and iOS, and all your interactions with our customer support team. By using any of our services, you agree to the collection and use of information as described in this document.

This Privacy Policy takes effect on 1 January 2026. Raja111 will notify members of any material changes via email or in-platform notification at least seven (7) days before the changes take effect.

1 Introduction and Scope

Raja111 is an online casino and sports betting platform operating to serve members across Malaysia and permitted regions. As a responsible platform operator, we recognise the importance of personal data protection and are committed to managing it in a transparent, fair, and secure manner.

We collect your personal information solely for legitimate purposes — to let you fully enjoy our services, ensure your account security, comply with responsible gambling legal obligations, and improve the overall user experience.

This Policy does not apply to third-party websites or services you may access via links on our platform. We encourage you to read their respective privacy policies before using those services.

2 Personal Data We Collect

Raja111 only collects data that is strictly necessary to provide and improve our services. The following are the main categories of data we collect:

2.1 Data You Provide Directly

  • Full name as shown on a valid identification document
  • Date of birth and gender
  • Email address and mobile phone number
  • Current residential address
  • Bank account or digital wallet details for deposit and withdrawal purposes
  • KYC documents such as a copy of your MyKad or passport when required
  • Any communications you send to our support team

2.2 Data Collected Automatically

  • IP address and general geographic location
  • Device type, operating system, and web browser used
  • Game session data including login times, games played, and total wagering amounts
  • Deposit and withdrawal transaction history
  • Cookies data and related tracking technologies
Data Category Purpose of Collection Retention Period Status
Identity Data Account Verification & KYC 5 years after account closure Mandatory
Financial Data Transaction processing 7 years (audit requirement) Mandatory
Technical Data Security & improvements 90 days Automatic
Cookies Data User experience Up to 12 months Controllable
Communication Data Customer Support 3 years Required

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. raja111 uses your personal data for the following purposes:

  • Service Provision: Create and manage your account, process fund deposits and withdrawals, and enable you to access all games and platform features.
  • Identity Verification (KYC): Verify your age and identity in line with our obligations as a responsible gambling platform operator.
  • Account Security: Detect and prevent fraudulent activity, multiple account usage, and any other security threats.
  • Communications: Send important notifications about your account, product updates, and promotional information (with your consent).
  • Responsible Gaming: Monitor gameplay patterns to identify early signs of gambling problems and offer appropriate assistance.
  • Platform Improvements: Analyse aggregated usage data to improve the overall user experience.
  • Legal Compliance: Meet reporting and record-keeping obligations in accordance with applicable legal requirements.

Raja111 does not use your personal data for any third-party advertising purposes or for automated decision-making that materially affects your rights without human review.

4 Data Sharing with Third Parties

Raja111 does not sell members' personal information to any party. However, there are limited situations where we need to share data with trusted parties to keep our services functioning properly:

  • Payment Providers: Transaction information required is shared with payment processors such as FPX, Touch 'n Go eWallet, and GrabPay solely to process your deposits and withdrawals.
  • Game Providers: Usernames and basic session data may be shared with third-party game providers that supply game content on our platform.
  • Cloud Services: Data is stored on trusted cloud servers and is subject to strict confidentiality agreements with Raja111.
  • Authorities: Data may be disclosed to law enforcement authorities or regulatory bodies when required by a valid court order or applicable law.

All our third-party partners are required to comply with data protection standards equivalent to those of raja111 itself. We only share the minimum data necessary for the stated purpose.

5 Cookies and Tracking Technologies

Raja111 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Remember your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Help us understand how members use the platform by collecting anonymous usage data.
  • Performance Cookies: Measure page load times and platform reliability to help us identify and resolve technical issues.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the Raja111 platform.

Disabling mandatory cookies will affect your ability to log in and use the raja111 platform fully. We recommend keeping mandatory cookies enabled for the best experience.

6 Data Storage and Security

Raja111 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or accidental destruction.

Key security measures we employ include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL
  • Passwords and sensitive data are stored in hashed form that cannot be decrypted
  • Role-based access control — only staff who require access for their specific duties are permitted
  • Periodic independent security audits and penetration testing conducted by third-party specialists
  • Real-time threat monitoring system, 24 hours a day, 7 days a week
  • Regular data backup procedures to ensure recovery in the event of an unexpected incident

Your data is stored in licensed and certified data centres in the Asia Pacific region. Data retention periods are as stated in the Section 2 schedule, and data will be securely deleted or anonymised once that period expires.

7 Your Rights as a Data Owner

Raja111 recognises and respects your rights as the owner of your personal data. You have the following rights, which you may exercise at any time:

Right to Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Update or correct any of your personal information that is inaccurate or out of date.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or certain legitimate interests.

Right to Portability

Receive your personal data in a structured format for transfer to another platform if needed.

Right to Restrict Processing

Request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, please contact our privacy team via 24/7 Live Chat or email at [email protected]. We will process your request within 30 business days. No fee is charged for reasonable requests.

8 Children's Data Protection

Raja111 is an exclusive platform for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under 18 years of age. If we discover that a minor's data has been collected without appropriate consent, we will take immediate action to delete that data and close the relevant account.

If you believe a minor has registered on our platform, please contact the raja111 support team immediately. We take child protection seriously and will respond within 24 hours.

9 Links to Third-Party Platforms

The raja111 platform may contain links or integrations with third-party services such as game providers, social media channels, or payment portals. When you click those links and leave our platform, the raja111 Privacy Policy no longer applies.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every platform you visit, especially before providing any personal information to them.

10 Changes to This Privacy Policy

Raja111 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version will always be published on this page with an updated revision date.

For significant amendments that materially affect your privacy rights, raja111 will provide at least seven (7) days' notice before the changes take effect via:

  • Email to your registered address
  • In-platform notification upon your next login
  • A notification banner on our website's main page

Continued use of the raja111 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.

11 Contact Our Privacy Team

We welcome any enquiries, concerns, or feedback regarding this Privacy Policy or the handling of your personal data by raja111. Our privacy team is ready to assist you.

Live Chat
Immediate Response

Use the Live Chat button at the bottom corner of the platform to connect directly with our privacy team. Available 24 hours a day, 7 days a week.

Privacy Email
Within 48 Hours

Send your written enquiry to [email protected] with the subject line "Privacy Inquiry". We will respond within 48 business hours.

When contacting our privacy team, please provide your account username and describe your enquiry clearly. This helps us process your request faster and more accurately. All privacy-related communications are confidential and handled exclusively by authorised staff.

FAQ
Frequently Asked Questions About raja111 Privacy

Absolutely not. raja111 does not sell, rent, or disclose members' personal data to any advertiser or third party for commercial marketing purposes. Your data is used solely for platform operations, account security, and legal compliance as stated in our Privacy Policy.

You may request a copy of your personal data by contacting the Raja111 support team via 24/7 Live Chat or by emailing [email protected] with the subject line "Data Access Request". Please include your account username. We will process your request within 30 business days and deliver the data in a readable format.

Retention periods vary by data type. Identity and KYC data is retained for five (5) years after account closure in accordance with gambling operator compliance requirements. Financial data is retained for seven (7) years for audit purposes. Technical data and cookies are deleted within 90 days after the session ends.

Yes, you have the right to request account closure and deletion of your personal data. However, some data may need to be retained for periods required by law, such as financial records for audit purposes. Data not subject to legal retention requirements will be securely deleted or anonymized within 30 days.

raja111 has a comprehensive incident response procedure. In the event of a data breach affecting members' personal information, we are committed to notifying affected members within 72 hours via their registered email. We will clearly explain the type of data involved, the actions taken, and the steps you can take to protect yourself.

The Raja111 app only collects general geographic location based on your IP address for geographic compliance and account security purposes. We do not access your device's precise GPS location. You can review and manage app permissions through your device's privacy settings at any time.
Your Data Is Safe With Us

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Over 250,000 active members have trusted raja111 for a safe, fair, and enjoyable wagering experience. Register today and enjoy peace of mind with our high-level data protection.

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