Terms and Conditions Raja111 What You Need to Know

Raja111 Platform Terms and Conditions of Use

Welcome to raja111. This Terms and Conditions document is a legally binding agreement between you as the user and raja111 as the platform operator. By registering, logging in or using any services offered by raja111, you agree to be bound by all the terms and conditions set out in this document. We encourage you to read it carefully and thoroughly before proceeding.

1 Acceptance of Terms

By accessing or using the Raja111 platform — whether through the website, mobile app, or any other interface we provide — you confirm that you have read, understood, and agreed to comply fully with these Terms and Conditions. If you do not agree with any part of these terms, you are required to stop using our platform immediately.

Accepting these terms also means you agree to the raja111 Privacy Policy, which forms part of the overall agreement between you and raja111. These terms govern all aspects of your relationship with our platform, including but not limited to account registration, wagering activity, fund deposits and withdrawals, bonus acceptance, and interactions with our support team.

2 Membership Eligibility

To be eligible to register and use raja111 services, you must meet all of the following requirements:

• At least 18 years old on the date of registration.
• Reside in a region or country where online gambling is not absolutely prohibited under applicable local law.
• Have never self-excluded from raja111 or any other gambling platform due to a gambling problem.
• Register using true, accurate, and up-to-date personal information in your own name.
• Not acting as an agent or representative of any third party while using this platform.

3 Account Registration

Each individual is only permitted to hold one (1) active account at raja111 at any one time. Multiple account registrations by the same individual — even using different information — constitute a serious violation of these terms and may result in the suspension or permanent closure of all associated accounts, along with the freezing of funds held within them.

During the registration process, you are required to provide the following information accurately:

• Full name as shown on a valid identification document
• Accurate date of birth
• An active and accessible email address
• A Malaysian mobile number registered in your name
• Preferred currency (Malaysian Ringgit — MYR)

Identity verification (KYC) will be carried out before your first withdrawal or when required by our compliance team. Documents that may be required include a copy of your national ID (MyKad), passport, or other relevant supporting documents.

4 Deposits & Payments

Raja111 supports a range of popular deposit methods in Malaysia. All deposits must be made using a payment method registered in the member's own name — using another person's account or card is strictly prohibited.

Raja111 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges beyond our control. All deposits are final once processed and cannot be reversed except in specific circumstances involving confirmed technical errors.

5 Fund Withdrawal

Withdrawing funds from your raja111 account is subject to the following conditions, which must be met before a request is processed:

• Full KYC verification must have been completed
• The withdrawal method must be the same as or related to the deposit method used
• No suspicious transactions or active investigations on the account
• All applicable bonus wagering requirements have been fully met
• The minimum withdrawal amount is RM 50

Withdrawal processing times depend on your chosen method and account verification status. Digital wallets like Touch 'n Go eWallet and GrabPay are typically processed faster than bank transfers. The raja111 finance team works to process all valid withdrawal requests within the stipulated timeframe, and we do not delay payments without legitimate reason.

6 Bonuses & Promotions

Raja111 offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements, which are clearly stated in each promotional offer. The following are the general principles governing all bonuses at raja111:

• Each member is only eligible to receive one type of promotional bonus at a time unless otherwise stated
• Bonuses cannot be transferred between accounts or given to other members
• Bonus funds and winnings derived from bonus funds cannot be withdrawn until the wagering requirements have been fully met
• Raja111 reserves the right to forfeit any bonus if there is evidence of abuse or fraud
• Unused bonuses will expire automatically after the designated period
• Different games may contribute at different rates toward meeting wagering requirements

The specific wagering requirements for each bonus are clearly stated on the relevant promotion page. Should there be any conflict between these general terms and the specific terms of a particular promotion, the specific promotion terms shall prevail.

7 Game Rules

All games offered on the raja111 platform use a Random Number Generator (RNG) independently certified by a recognised international body. This ensures that every game outcome is truly random and fair to all players, with no manipulation from any party.

The following actions are strictly prohibited and may result in immediate account suspension or closure:

• Using automation software, bots, or scripts to play games
• Exploiting bugs or technical vulnerabilities in the system
• Colluding with other players to manipulate game outcomes
• Using a VPN or proxy to conceal your actual location for fraudulent purposes
• Placing opposing bets (hedge betting) with the clear intent of abusing bonuses

8 Member Conduct

Raja111 expects all members to conduct themselves respectfully and responsibly while using our platform. In interactions with the customer support team or other community members, offensive language, threats, harassment, or any form of inappropriate behavior is strictly prohibited.

Members are also responsible for ensuring that their use of the Raja111 platform is solely for personal entertainment purposes and not for any unauthorised commercial activity, including reselling account access, offering betting services on behalf of others, or any activity that violates Malaysian law.

9 Privacy & Data Protection

Raja111 takes the protection of our members' personal data seriously. All information collected during registration and platform use is processed in accordance with the raja111 Privacy Policy, which complies with international data protection standards. 256-bit SSL encryption is used to protect all data transmission between your browser and our servers.

We will not sell, transfer, or disclose members' personal information to third parties without your consent, except where required by law or a valid court order, or for payment processing purposes through our trusted payment provider partners.

10 Account Suspension & Closure

Raja111 reserves the right to suspend or close any member's account under the following circumstances:

• Violation of any term in this document
• Detection of fraudulent activity or system manipulation
• Failure to complete the KYC process within the designated period
• Multiple account registrations by the same individual
• Using another person's payment method without authorization
• Requests from legitimate legal authorities

In the event of account closure for valid reasons (non-fraudulent), any verified remaining funds will be returned to the member via the original payment method within a reasonable timeframe. If account closure is due to fraud or a serious breach of terms, Raja111 reserves the right to forfeit the remaining balance.

11 Liability Limit

Raja111 is not liable for any indirect, consequential, or special losses arising from the use of our platform. raja111's total liability to any member is limited to the actual deposit amount made by that member within the thirty (30) days preceding the claim.

12 Responsible Gaming

Raja111 genuinely cares about our members' well-being. We provide the following tools to help you stay in control of your gaming habits:

• Deposit Limit: Set daily, weekly or monthly deposit limits through your account settings
• Loss Limit: Cap the maximum amount you can lose within a set period
• Session Time Limit: Set a time limit for your gaming sessions
• Cool-Off Period: Take a temporary break from the platform for 24 hours up to 30 days
• Self-Exclusion: Permanently close your account if necessary

If you or someone you know is struggling with a gambling problem, we encourage you to seek help from a qualified local support organisation. The raja111 support team can provide information and guidance toward appropriate help resources.

13 Terms Amendment

Raja111 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Significant amendments will be communicated to members via their registered email or in-platform notification at least seven (7) days before taking effect.

Continued use of the raja111 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the changes made, you should stop using the platform and contact us to close your account.

14 Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions, the raja111 support team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Live Chat button on the platform
• Email: [email protected] — we aim to respond within 24 hours

Our primary languages of communication are Malay and English. For formal complaints, we recommend contacting us via email with your account number, complaint details, and any relevant supporting documents so your case can be resolved more quickly and accurately.